Politique de remboursement

Returns 
Our refund policy is a return window of 7 days for all unopened Yany Beauty branded products. Opened makeup, skincare, or personal care products are not eligible for a refund. Unfortunately, we can’t offer you a refund or exchange after the 7-day period under any circumstance. For all other brand products, we offer a return only in the case of defects, wherein the defective product will be replaced. If you seek an alternative product, you will be provided with store credit. Regrettably, refunds or exchanges cannot be accommodated beyond this period, primarily for sanitation and safety reasons inherent to beauty products. To complete your return, we require a receipt or proof of purchase directly from our website or store. There will also be a $4.00 fee for shipping and handling that will be deducted from your refund. You must contact us at hello@yanybeauty.co prior to returning your products to us to confirm the ability to return. No refunds for buyer's remorse or situations or delays beyond our control.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 – 5 business days or as set by our payment processor. 

Exchanges (if applicable)

If you need to exchange a product for the same item, send us an email at hello@yanybeauty.co and send your item to: 448 Crosstown Dr, Peachtree City, GA 30269

Cancellations

Orders may be canceled any time before they are shipped for a full refund. We ship at 3 pm Monday - Friday and Saturday, at 11 am. You may call us during normal business hours Monday - Saturday, for cancellation requests: (678) 310-7876
Our website address is: www.yanybeauty.co